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Notes on running a travel business
Practical writing for agencies, consolidators and tour operators — supplier strategy, credit control, corporate mandates, charter yield and the operational detail that decides whether a platform survives its first year.
How to start a B2B travel agent portal
Most agencies underestimate the credit engine and overestimate the search page. Here is the order the decisions should actually be made in.
Read the post →Strategy · 17 July 2026B2B or B2C first: which travel portal should you launch?
They look like the same product with a different login screen. Commercially they are almost opposites.
Read the post →Suppliers · 10 July 2026GDS, LCC and NDC: what content mix does your portal need?
Nobody needs all of it. Here is how to work out which sources earn their place on your routes.
Read the post →Suppliers · 3 July 2026Amadeus, Travelport or Sabre: how to choose a GDS
The right answer is usually decided by your route mix and your commercials, not by the technology.
Read the post →Corporate · 26 June 2026What a corporate self-booking tool needs before finance will approve it
Travellers judge the search. Finance judges everything else, and finance signs the contract.
Read the post →Charters · 19 June 2026Selling charter seat blocks without losing the last twenty seats
The seats are bought months ahead. The problem is never the first eighty percent.
Read the post →WhatsApp · 12 June 2026WhatsApp for travel agencies: what actually works
Your customers already message you. The question is whether those messages reach a system or a personal phone.
Read the post →Voice AI · 5 June 2026Voice AI for travel agencies: what it can and cannot do
The useful question is not whether it sounds human. It is which calls it should never take.
Read the post →Operations · 29 May 2026The travel agency reports that actually change decisions
Most agency dashboards report activity. Very few report anything anyone acts on.
Read the post →Start selling next week.
Take the trial on your own routes and fares, on whichever model suits you. Nothing to install, nothing to sign.