Activities · Integration
Viator API integration
Activities are what customers actually remember about a trip, and they attach naturally to a hotel or flight booking you already hold. Viator carries one of the largest tour and attraction inventories available to partners.
Live in 3–7 working days from credentialsWhat Viator brings you
- Large global inventory of tours, attractions and experiences
- Rich product content with images, durations and inclusions
- Availability by date and participant count
- Instant-confirmation and on-request products handled distinctly
- Cancellation policies varying by operator
- Destination coverage that matches most leisure itineraries
What we connect
- Activity search by destination, date and category
- Availability and price check before payment
- Booking with participant detail and pick-up preference
- Voucher generation and delivery by email or WhatsApp
- Cancellation with the operator's policy applied
- Destination-triggered offers after a flight or hotel booking
Where it plugs in
- Your B2B agent portal, with tier-based markups
- Your B2C consumer site, at retail pricing
- Your corporate self-booking tool
- Your iOS and Android apps, with no separate setup
- The back office — one ledger, one reconciliation
- Turned on or off per market, channel and agent tier
The strongest use is not a standalone activities search — it is knowing that a customer lands in a city on a given date and offering three well-chosen things to do there. That context is already in your booking record, and it is what makes the difference.
Timeline
Three to seven working days.#
Send test credentials, the API documentation and a contact at Viator. We map search, book, cancel and refund, run certification if it is required, and switch to production once you have signed off on UAT.
Viator integration questions#
Do activities sell without a dedicated marketing push?
As a standalone search, rarely. Attached to a booking you already hold, with the destination and dates known, they sell well — because the offer is relevant rather than generic.
What is the difference between instant and on-request products?
Instant products confirm immediately. On-request products need operator confirmation, so the customer is told the booking is pending and notified when it clears. Both are handled, and the distinction is shown before payment rather than after.
Can agents sell activities on credit?
Yes, through the same wallet and credit engine as every other product.
Keep reading
Related integrations#
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