Category
Payment gateway integration
The gateway decides your checkout conversion as much as your fares do, and the reconciliation decides how much of your finance team's month disappears. Both are worth more thought than the transaction fee.
What the customer needs at checkout
- The payment methods their market actually uses, not a generic card form
- UPI first for Indian consumers; cards and net banking for higher values
- EMI eligibility calculated and shown before they choose a method
- Authentication handled inline, particularly for European transactions
- Their own currency displayed, whatever you settle in
- A retry that holds the fare where the supplier permits it
What your finance team needs afterwards
- Settlement files matched to bookings automatically
- Display currency, settlement currency and rate recorded per booking
- Refunds initiated from the booking, not from a gateway dashboard
- Refund status visible so 'where is my refund' is answerable in seconds
- Chargebacks and disputes surfaced with the booking evidence attached
- Gateway fees reconciled so net margin per booking is real
Why agencies run two gateways
- Outages happen, and a failed checkout during a peak window is expensive
- Automatic failover switches without anyone intervening
- Different markets suit different providers and local rails
- Negotiating leverage on rates when neither provider is irreplaceable
- Redundancy on refunds as well as on payments
Sources
Suppliers we connect in this category.#
Each has its own page covering what it brings, what we map and how long it takes. Anything not listed is still three to seven working days once you send credentials.
Razorpay
PaymentsRazorpay covers the payment methods Indian customers actually use, UPI first among them. For a travel portal selling domestically, the gateway choice…
Read more →PayU
PaymentsPayU is a long-established gateway with broad bank coverage and EMI options that matter on higher-value international bookings. Many agencies run it…
Read more →CCAvenue
PaymentsCCAvenue is widely used by Indian travel businesses selling internationally, largely for its multi-currency acceptance and long-standing bank…
Read more →Stripe
PaymentsStripe is the usual choice for agencies selling to customers outside India, particularly in Europe and North America, where its card acceptance and…
Read more →Questions about this#
Which gateway should I choose?
It depends where your customers are. Domestic Indian selling needs UPI and local net banking; European and North American customers convert better on providers with strong card acceptance and authentication handling. Many agencies run one of each, selected by point of sale.
How much reconciliation work does this remove?
Matching settlement files to bookings by hand is typically a day a month. Matched automatically, it becomes a review of exceptions — which is usually worth more than a small difference in transaction fee.
Can a payment link be sent from WhatsApp or a phone call?
Yes. Links can be generated from the booking desk, from a WhatsApp thread, or by the voice AI agent while the customer is still on the line, and payment confirms the booking automatically.
Start selling next week.
Take the trial on your own routes and fares, on whichever model suits you. Nothing to install, nothing to sign.