Payments · Integration
Razorpay payment gateway integration
Razorpay covers the payment methods Indian customers actually use, UPI first among them. For a travel portal selling domestically, the gateway choice decides your checkout conversion as much as your fares do.
Live in 3–7 working days from credentialsWhat Razorpay brings you
- UPI, cards, net banking, wallets and EMI on one integration
- Payment links for bookings closed over phone or WhatsApp
- Subscription and recurring options for corporate accounts
- Refunds initiated through the API rather than a dashboard
- Settlement reports suited to automated reconciliation
- Established coverage of Indian banking rails
What we connect
- Checkout with the customer's preferred method preselected
- Payment links generated from the booking desk, WhatsApp or the voice agent
- Automatic booking confirmation on successful payment
- Refunds triggered from the booking, back to the original method
- Settlement files matched automatically against bookings
- Failed-payment retry that holds the fare where the supplier allows it
Where it plugs in
- Your B2B agent portal, with tier-based markups
- Your B2C consumer site, at retail pricing
- Your corporate self-booking tool
- Your iOS and Android apps, with no separate setup
- The back office — one ledger, one reconciliation
- Turned on or off per market, channel and agent tier
The reconciliation step is where most agencies lose time. Matching a settlement file to bookings by hand is a day a month; matched automatically it is a review. That is usually worth more than a small difference in transaction fee.
Timeline
Three to seven working days.#
Send test credentials, the API documentation and a contact at Razorpay. We map search, book, cancel and refund, run certification if it is required, and switch to production once you have signed off on UAT.
Razorpay integration questions#
Which payment methods matter most for travel in India?
UPI dominates for consumer bookings, cards and net banking still carry higher-value transactions, and EMI matters on expensive international itineraries. Offering all of them is less about preference and more about not losing a booking at the last screen.
Can I send a payment link from WhatsApp?
Yes. Links can be generated from the booking desk, from a WhatsApp conversation or by the voice AI agent while a customer is still on the call. Payment confirms the booking automatically.
How are refunds handled?
Initiated from the booking record and returned to the original payment method, with the status tracked so your team can answer 'where is my refund' without opening the gateway dashboard.
Keep reading
Related integrations#
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